We understand that things come up at the last minute but we strive to provide the best in customer service as well as provide a place for our stylists to perform their very best. Please provide 48 hours notice if you would like to reschedule or cannot make your appointment for any reason. Appointments cancelled or rescheduled after 48 hours are subject to a cancellation fee of 100% of the service total and will be charged at the salons discretion. Re-bookings are not allowed until the fee has been paid.